rajasportFrequently Asked Questions
Users ask us about many topics: how to create an account and verify identity, how deposits and withdrawals work, which games and markets we offer, how we protect account data, and what to do if something goes wrong. This FAQ page answers the most common questions so you can find answers quickly without needing to contact support.
This page covers account setup, KYC verification, payment methods (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet), withdrawal timelines, game categories, and account security. If your question is not answered here, our support team is available to help. For legal details about our terms of service, data handling, or jurisdiction restrictions, please read our Terms of Use and Privacy Policy.
We recommend reading this FAQ before you create your rajasport account. It will help you understand how our platform works, what to expect during account verification, and how to keep your account secure. If you encounter a technical issue or have a question specific to your account, contact our support team through the Help section in your account or via live chat.
- Account and registrationhow to start, KYC verification, password recovery, and account security
- Payments and transactionsdeposit and withdrawal via mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, and bank transfer
- Games and marketsfootball betting, live-dealer tables, slots, esports, and tournament coverage
- Account care and supportdata protection, account policies, and how to reach our team
After you submit a withdrawal request, our compliance team reviews it to ensure it meets our anti-fraud and anti-money-laundering standards. This review typically takes one to three business days. Once approved, the funds are sent to your bank account or payment method (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, or e-wallet). The time it takes for the funds to arrive depends on your bank or payment provider — most transfers arrive within one business day, but some may take longer. You will receive email and push notifications at each stage of the process.
No. Each person is allowed one rajasport account. If we detect multiple accounts linked to the same person, email address, phone number, or payment method, we may suspend or close those accounts. This policy protects our platform from fraud and abuse. If you have forgotten your password or cannot access your account, contact our support team and we will help you recover it. Do not create a new account — use the password reset feature instead.
Payments and transactions
We support deposits from most payment methods. The minimum and maximum deposit amounts vary by payment method and are displayed in your account when you choose a payment option. For example, mobile banking, local payment, online payment, and e-wallet typically have lower minimums and maximums suited to mobile wallets, while bank transfers (mobile banking, local payment, online payment, e-wallet) and mobile banking may have different ranges. Your account settings show the exact limits for each method. If you have questions about account preferences, contact our support team and we will clarify the options available to you.
After you submit a withdrawal request, our compliance team reviews it to ensure it meets our anti-fraud and anti-money-laundering standards. This review typically takes one to three business days. Once approved, the funds are sent to your bank account or payment method (local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, or online payment). The time it takes for the funds to arrive depends on your bank or payment provider — most transfers arrive within one business day, but some may take longer. You will receive email and push notifications at each stage of the process.
We offer a welcome offer to new users who create an account and make their first deposit. The exact terms of the offer — including the bonus amount, wagering requirements, and eligible games — are displayed in your account after you log in. We recommend reading the offer terms carefully before you deposit, so you understand what is required to claim and use the bonus. If you have questions about the offer or how it applies to your account, contact our support team. Offers may vary by region and are subject to change.
Games and markets
We cover major football leagues and tournaments, including Liga 1 (Indonesia), Piala AFF, Piala Indonesia, Champions League, Premier League, La Liga, Serie A, and international matches. We also offer markets on other sports: MotoGP, badminton, and esports (Mobile Legends, Free Fire, PUBG Mobile). In addition to football betting, we offer live-dealer tables (blackjack, roulette, baccarat, Dragon Tiger) and slot games (Aviator, Sweet Bonanza, Gates of Olympus, Fortune Tiger, Mahjong Ways). The full list of available markets and games is displayed in your account. Markets and odds change throughout the day as matches approach and new events are added.
Account care and support
We protect your account data using industry-standard encryption and secure storage. Your password is never stored in plain text — only an encrypted version is kept on our servers. When you log in, your credentials are transmitted over an encrypted connection (HTTPS). Your personal information (name, ID number, address) is encrypted and stored securely. We use your data only to verify your identity (KYC), process deposits and withdrawals, and comply with legal requirements. We do not sell or share your data with third parties. For full details about how we collect, use, and protect your data, please read our Privacy Policy.
You can reach our support team through several channels: live chat (available in your account), email, or the Help section in your account settings. We respond to support requests during business hours. For urgent issues related to account security or unauthorized access, contact support immediately. If you need to report a problem with a specific transaction or game, include as much detail as possible (date, time, game name, transaction ID) so our team can investigate quickly. We aim to resolve most issues within one business day.